孟买一家餐馆卖冰淇淋多收了10卢比，被罚20万卢比

Mumbai eatery charges Rs 10 extra for ice-cream, fined Rs 2 lakh

孟买一家餐馆卖冰淇淋多收了10卢比，被罚20万卢比

MUMBAI: Six years after Shagun Veg Restaurant in Mumbai Central levied an excessive charge of Rs 10 for an ice-cream packet, the district forum slapped a fine of Rs 2 lakh for unfair trade practice, besides asking it to compensate the customer.

孟买：六年前，孟买市中心的Shagun素食餐厅对顾客购买的冰淇淋多收了10卢比，现该区法庭以不公平交易行为对其处以20万卢比的罚款，并要求其赔偿顾客。

The forum said with the restaurant being around for 24 years and earning around Rs 40,000-50,000 everyday, it had definitely made a profit by charging more than the MRP.

法庭表示，这家餐厅经营了24年，每天营业额约为4万到5万卢比，收费高于建议价格肯定是有利润的。

Ordering the additional deposit of Rs 2 lakh, the forum said, "In order to curb such unscrupulous trade practices by restaurants and shops and for the benefit of customers, the principle of fear of deterrence must be addressed."

法庭下令追加20万卢比保证金，并表示，“为了遏制餐馆和商店这种不道德的贸易行为，并为了顾客的利益，必须罚款以起到震慑作用。”

The restaurant had charged police sub-inspector Bhaskar Jadhav Rs 175 instead of the printed MRP of Rs 165 for a family pack of ice-cream. In the complaint submitted before the South Mumbai District Consumer Disputes Redressal Forum in 2015, Jadhav said he was on his way home from DB Marg police station on the night of June 8, 2014, when he stopped at the restaurant to pick up the ice-cream for guests at home. He said he got two family packs for the price of one but was shocked to see the additional charge.

6年前，警察局副督察Bhaskar Jadhav 从这家餐馆购买了一个冰淇淋家庭套餐，餐厅收取了175卢比，而非标签上打印的165卢比。在2015年提交给南孟买区消费者纠纷调解法庭的诉状中，Jadhav表示，2014年6月8日晚，他在从DB Marg警察局回家的路上，去了这家餐厅，为家里的客人买了冰激凌。他说，他买了两套家庭装，买一送一，但看到多收的费用，他很震惊。

Jadhav told the district consumer forum that he had taken up the issue with the restaurant, but his objection was dismissed. He said he had purchased the ice-cream from the counter and had not even entered the restaurant. Jadhav also produced the bill which specified he was served at the counter.

Jadhav告诉地区消费者法庭，他向餐厅提出了这个问题，但是餐厅不予理会。他说他是从窗口买的冰激凌，甚至没有进入餐厅。Jadhav还拿出了账单，上面写着他从窗口购买。

The restaurant, in its response, said it had incurred costs to store the ice-cream. It also iterated there was a difference between a shop and a restaurant.

该餐厅回应称，储存冰淇淋产生了成本，它还重申了商店和餐馆之间的区别。

The district forum refuted this, observing Jadhav had not availed any of the restaurant's services such as asking the waiter for water, using their furniture, cooling himself below their fan or air conditioner, using their cutlery to have the ice-cream or even consuming the mouth freshener usually served with the bill. Hence, the forum held that the the surcharge was not justified.

法庭反驳这一点，认为Jadhav没有享受餐馆的任何服务，如要求服务员上水,使用他们的餐具，使用餐厅的风扇或者空调，使用餐具吃冰淇淋或者吃餐厅提供的口腔清新剂。因此，法庭认为收取额外费用是不合理的。

以下是印度时报读者的评论：译者：Jessica.Wu

Indian

in that sense what about coldrinks sold at roadside stalls, they charge ₹2-3 more per bottle saying cooling charges. It's illegal but nothing is done about it.

这么说的话，那路边摊出售的冷饮每瓶多收2 - 3卢比的冰镇费也是违法的，但却没人管。

The Wanderer

Is this a joke? After 6 years...

这是开玩笑吗？时隔6年

ET on Earth visit

Such overcharging is widespread all over the country. Also products sold online, quite a few of them show lower mrp after received. Most customers dont bother to complain due time constraints or not aware where to do it. This judgement is right, but penalty should have been higher for strong deterrance.

这种收费过高现象在全国各地都很普遍。还有网上销售的产品也是，由于时间限制，大多数客户都不会投诉，或者不知道去哪里投诉。法庭这么判是对的，但惩罚力度应加大。

Pappu Pass or Fail

what about cinema halls..which sells Rs 10 popcorn at Rs 100..? can't be selective in it..

那电影院卖的爆米花卖呢，10卢比的爆米花卖100卢比?还有其他选择…

Bounty Hunter

In those 6 years the ice cream price would have been doubled

在这6年里，冰淇淋的价格翻了一番

Mark Noronha

6 years ? really to know it was unfair trade ..

过了6年才判定这是不公平交易…

Godfrey Victor Martins

Consumer redressal forum only takes cases of well known people... Not of common people... Since the complainant was a police officer case has been taken...

消费者法庭只受理名人案件，不管普通人的案子……由于起诉人是一名警官，案件才被受理……

Kalifman

Police offer and customer court tried to ask for bribe and when the restaurant didn't give they took upon themselves to teach a lesson. Otherwise a police officer , a beacon of corrupt practice, can get shocked by rs.10 is unbelievable.

警察和消费者法庭想索贿，餐馆不给，他们给了餐馆一个教训。否则，才多收10卢比，一个警察怎么会感到震惊呢

Jayantilal Surana

good decision by court, actually most restaurants in Mumbai overcharging for package food and drinks

法院判得好，实际上孟买大多数餐馆卖的包装食品和饮料都太贵了

Bijay

The incident took place six years ago and decision comes now. Too early, I believe.

事情发生在6年前，现在就判了，我觉得有点太早了。

Hem Nath

What about pop corn sold in multiplexes for 300-400??

电影院的爆米花卖300-400卢比，怎么说??

Took 6 years to decide this? What a third class country

过了6年才判?真是个三流国家

Amanjit Brar

courts are really joke.. and then they feel bad if someone points out... it took them what over 5 years to pronounce judgement in such simple case???? shame shame!

法院真是个笑话…花了5年多时间才对这么简单的案件做出判决?丢人!

varun d

Malls and Multiplex charges 40 to 80 rupees for one water bottle.

is that not over charged?

在购物中心和电影院，一瓶水的价格是40到80卢比。价格是不是过高了?

Garg Sanjay

This is the state of affairs of the justice system. Six years after the offence and what prompted the complainant to file case after one year? This is prevalent all across the country

这就是司法系统的现状。案子拖了6年才判，这种现象在全国都很普遍

Rahul Singh

Consumer forum is in action only because he is police officer. No listen for ordinary men.

消费者法庭之所以会管，是因为原告是警官。要是普通人，他们不会管的。

The Forum should be fined for such a quick decision. Seriously 6 years !!!!!

拖了6年才判，法庭也要被罚款！

Mad Joy

so it takes 6 yrs to take that decision.. sad..

6年才判，悲哀啊

Balakrishnan Purakot

very surprised, cop paying for ice cream !!

非常惊讶，警察买冰淇淋还要付钱!!