World's most 'loved' and 'hated' airlines revealed: India's Go First is most disliked overall followed by Tap Air Portugal, with Canadian carrier Bearskin wng the most hearts

全球最受“喜爱”和最“令人讨厌”的航空公司揭晓：印度的Go First航空公司最不受欢迎，其次是葡萄牙航空公司，加拿大的熊皮航空公司最得人心

The most 'loved' and the most 'hated' major airlines in the world have been revealed. And it's Canada's Bearskin Airlines that is the most adored - and India's Go First that is the most disliked.

世界上最受“喜爱”和最“令人讨厌”的主要航空公司已揭晓。加拿大的熊皮航空公司最受欢迎，而印度的Go First航空公司最不受欢迎。

That's according to a study of tweets that mention airlines. The research used an AI 'sentiment tool' to analyse the text in thousands of posts and assign a score to them according to whether they mentioned the carrier positively or negatively. Any airline with less than 100 mentions was excluded.

这是根据一项对提到航空公司的推文的研究得出的结论。这项研究使用了一种人工智能“情感工具”来分析数千条帖子中的文本，并根据它们对载体的提及是积极的还是消极的给它们打分。任何被提及少于100次的航空公司都被排除在外。

In total, 53.4 per cent of tweets about Bearskin Airlines were positive, with Canada's Pacific Coastal Airlines claiming second place in the global 'most loved' list with a score of 48.5 per cent and Portugal's TAP Express third with a score of 47.8 per cent.

总的来说，关于熊皮航空公司的推文中有53.4%是正面的，加拿大太平洋海岸航空公司以48.5%的得分在全球“最受欢迎”榜单中排名第二，葡萄牙TAP Express以47.8%的得分排名第三。

Go First was deemed the 'most hated' worldwide because according to the study, 73.8 per cent of tweets about it were negative. In this ranking TAP Air Portugal comes second with a 68.4 per cent negativity rating and Australia's Jetstar Airways is third with 67.5 per cent.

Go First被认为是世界上“最令人讨厌的”，因为根据这项研究，73.8%的推文都是负面的。在这份排名中，葡萄牙航空公司（TAP Air Portugal）以68.4%的负面评级排名第二，澳大利亚捷星航空（Jetstar Airways）以67.5%的负面评级排名第三。

The study, undertaken in December 2022 by S Money, also broke the results down into regions.

S Money于2022年12月开展的这项研究还将结果按地区进行了细分。

英国每日邮报读者的评论：

Mr Miyagi, Dojo, United Kingdom

Probably all those people clinging to the top of the plane that makes the lndian airline so unpopular

可能是那些死死抓住飞机顶部的人让印度航空公司如此不受欢迎

jayne, Cheshire, United Kingdom

Singapore Airlines for me. Great service.

我选新加坡航空公司，服务太棒了。

ChainsawXX, W Midlands, United Kingdom

I flew with Bearskin a couple of times. It was always a pleasant experience.

我坐过几次熊皮航班，旅途都挺愉快的。

Chingon30, London, United Kingdom

So TAP Air Portugal is the most hated and TAP Express Portugal the most loved airline? its the same company so that makes no sense at all lol

葡萄牙航空公司（TAP Air Portugal）是最令人讨厌的，而TAP Express Portugal是最受欢迎的？这是同一家公司，所以这完全没有意义，哈哈

Nessie B, sevenoaks, United Kingdom

I assume this is an American article as I have never heard of these airlines!

我认为这是一篇美国文章，我从来没有听说过这些航空公司！

Cooper6, Bedfordshire, United Kingdom

BA must be among the worst. A very arrogant organisation who still think they can compete with the service offered by the likes of Singapore. They seem to think it's still the 80s and 90s when BA used to mean something good.

英航肯定是最差的之一，一个非常傲慢的组织，仍然认为他们可以与新加坡等国家提供的服务竞争。他们似乎认为现在还是英航代表“好”的八九十年代。

WiscoGrl, Wisco, United States

I booked a Tap flight on points and then read all the horrible stories. I was incredibly nervous about the trip, which involved a connection in Portugal from the US. I never could get their website to work though. I gotta say, it was probably the cleanest, nicest airplane I've ever traveled on. The crew was terrific. The lounge was nice for my layover. I have heard that as long as your flight isn't cancelled, TAP is really quite good.

我用积分订了葡萄牙航空的航班，之前看到很多可怕的故事。我对这次旅行感到非常紧张，因为我要从美国转机到葡萄牙。

后来，我发现这可能是我坐过的最干净，最好的飞机。机组人员棒极了。在我中途停留时，休息室很不错。我听说只要你的航班不被取消，葡萄牙航空真的很好。

imcaufieldholt, Southampton, United Kingdom

Don't care as long as I get there and they don't crash.

只要我能到达目的地，飞机不坠毁就行。

John12345, Ottawa, Canada

I'm Canadian never hear of this airline bearskin

我是加拿大人，从没听说过这家航空公司

AdaBsiz, Basingstoke, United Kingdom

I am surprised that BA is not included in the most hated European airline list ! It certainly is on my "stay away from at all cost " list !!

我很惊讶英航没有被列入最令人讨厌的欧洲航空公司名单！它肯定在我“不惜一切代价远离”的名单上！

Squishy, BC

Westjet is the most hated airline in Canada? Since when? Air Canada is the most hated airline in Canada.

西捷航空是加拿大最令人讨厌的航空公司？从什么时候开始？加拿大航空公司才是加拿大最令人讨厌的航空公司。

Myopiniononly29, London , United Kingdom

This is a lie...British Airways is one of the most hated airlines lol! Definitely not TAP

撒谎。英国航空公司是最令人讨厌的航空公司之一，哈哈！当然不是葡萄牙航空

Dschingis, Chemnitz, Germany

Turkish Airlines are very good, this ranking doesn't seem accurate

土耳其航空公司非常好，这个排名似乎不准确

Jabbafumi, Exeter, United Kingdom

TAP - Take another plane.

TAP -坐另一架飞机。

Tony Ruan, Dublin, Ireland

This is utter bull. The winner, Bearskin Airlines is not a major carrier as mentioned in the article. It is a tiny local airline in Canada with a fleet of 22 planes the biggest of which can carry 19 passengers. It flies to 10 destinations within a region of Canada. That is it. A nonsense survey and a nonsense article.

完全是胡说八道。获胜者熊皮航空公司并不是大型航空公司。它是加拿大的一家小型本土航空公司，拥有22架飞机，最大的一架可以搭载19名乘客。它在加拿大一个地区的10个目的地之间往返。这是一项毫无意义的调查，文章毫无意义。

Watts.Up, Buckinghamshire, United Kingdom

I've never heard 90% of these airlines...

这里面90%的航空公司我都没听说过。

Bastian1997, Deidesheim, Germany

To be honest, there are many airlines on this list I have never heard of before...as Germans our family does mainly take Lufthansa and are always happy with it but my best flight was with Singapore Airlines, such a great service.

说实话，这个名单上有很多航空公司我以前都没听说过。作为德国人，我们家主要乘坐汉莎航空公司的航班，而且一直都很满意，但我最好的一次经历是坐新加坡航空公司的航班，服务非常好。

Bds, London, United Kingdom

Wow, how can the same airline (TAP) make the top 3 on most loved as well as most hated... something is not right with these statistics!!

哇，同一家航空公司(TAP)怎么能挤进最受欢迎和最令人讨厌的前三名。这些统计数据有问题

Jockieman, Birmingham, United Kingdom

Some of the worst flights I have had are British Airways. I would never choose to fly with them again.

我坐过的最糟糕的航班是英国航空公司。我再也不坐他们的航班了。

wilf, philippines

Total nonsense. In every previous listing for the Far East, Singapore Airlines has consistently been voted the best with Cathay Pacific among the top four or five.

无稽之谈。在之前的远东航空公司排名中，新加坡航空一直被评为最佳，而国泰航空则位列前四或五名。

CynicForLife, Sunny Uplands, United Kingdom

Ryanair is definitely no.1 for europe flights. Wizz Air worst of the worst. Globally

瑞安航空绝对是欧洲航班中的第一名。Wizz Air是最差中的最差，全球范围内

JFJ, Rieux

How come the despicable Ryan Air was not in the mix - that has to have the rudest staff & the seats & tables are disgusting - flew x 2 never again ugh

为什么瑞安航空公司不在其中，它的员工最粗鲁，座位和桌子都很恶心——再也不会坐第二次了

chumps, london, United Kingdom

Would have thought Emirates or Qatar would have made the good list.

我还以为阿联酋航空或卡塔尔航空会榜上有名呢。

USA Girl, Calhoun, United States

Hard to believe Ryan Air doesn't appear on any of the most hated lists.

很难相信瑞安航空公司没有出现在任何一个最令人讨厌的名单上。

USMC1983, USMC HQ, United States

Based on Tweets. A lot of us don't use Tweets. But my vote for worst American airline would be American.

基于推文。但我们很多人都不用推特。我认为最差的美国航空公司是美航。

Ainsleyj, London, United Kingdom

TWEETS, so NO science at all then, so a few disgruntled passengers can skew a study, what a total crock of BS

推特，所以根本不科学，一些不满的乘客可以歪曲一项研究，这完全是胡扯